Lake Area Medical Center Hospital
There was only one time my husband and I were very unhappy....right before surgery in the "holding" rooms...they would not let him come back and be with me until just a few minutes before surgery...it stressed both of us out tremendously not being able to spend that important time together (lying there alone thinking all sorts of things & no husband to talk to & he felt the same) It succeeded in making him angry after requesting several times to go back & be with me & being told that's just how it is. When they finally did let him back there, we were both really stressed. We should have kicked up more of a fuss but trying to follow "rules". We are thankful for everyone there & the wonderful job they all did. If I ever get a survey from them, I will definitely let them know that is the absolute worst time to keep family from you even though we had absolute confidence in them and my doctor. I'm sure they had their reasons but it was actually the toughest part for me.... thank goodness!
Upon arrival at the hospital on surgery day, I had to be there at 6:00 a.m., I was taken to my room at approximately 6:10 which was wonderful, no waiting there. Everyone on that end was just absolutely wonderful. After getting the IV and all going they brought the husband back and that when the weight time begin. They were waiting for a couple of surgeons from the Houston area to observe the surgery so that they can start doing them, I was takin back for surgery until 12:15 or so but this was not the fault of the hospital, the other 2 surgeons were running late... that was fine with me, I was just laying there resting, and after being on the liquids for 1 week, I was hungry at all..just felt bad that hubby had to wait, cause they don't have comfy chairs in those rooms, after recovery and up to the room, everyone and I mean everyone was just wonderful, no complaints about this hospital at all...I give them a very high raiting!!! A++++