%$^#&$%* ins companies!!!

Hi Laura, Could feel a smile come across my face as I read your post although I know there is nothing "humorous" about insurance delimas.... I envy and am really happy for the ones that turned in there paper work and had approval in less than a week! That's not been the case for me. I thought to myself as I read your post, "she must have UHC" but have been assured by HR person that they are no worse than any other company (????). I have pages and pages of notes where I have called the insurance comany since I started this journey in February.... after calls nearly to many to count and being denied, still many many more calls I finally found out that my physicain could call the "dr" number and request a "peer to peer" consult with the physician that denied my claim and find out "exactly" what it is that I need to do.... they are saying a 6 month supervised diet. The way things have gone for me I could see me getting to the end of that time and them telling me I still did not have adequate "whatever".... seen my PCP yesterday and he is going to go to bat for me and see what happens... I do appreciate that so very much! May not get me anywhere but just maybe it will! My advise to you as to myself at this point....is if you REALLY KNOW you need this surgery... hang in there, try your best to be as patient as you can and work how ever long it takes to get the results you need. For me the success of doing that is putting it in the Lord's hands and trusing Him to work it out to my best benefit... I have to keep reminding myself that....as for the insurance... my HR person went as far as to tell me, if you are not getting the answers that you need on a particular call, end the call and call right back and get another person and see what they say..... now that's sad but just may be what a person has to do.... document EVERYTHING...even though I have done that and when necessary brought up what they have told me and they just pass right on over that like it means nothing....but at some point that documentation it just might help...it never hurts to be as prepared as possible. I really feel your frustration here but as I understand it being the nature of the surgery so many of us will just have to "jump thru their hoops" to get what we need....
I don't know that anything I have said here will help you but maybe just knowing some one else is struggling with the same issues and "understands" will help a bit... I even had them tell me the surgeons office told them to close my case for lack of information that I'd never been told they needed.... .....so you just never know.... but hang in there and hopefully you will succeed when you least expect it and the time is right. the very best of wishes on your journey bec