Unbelievable....Got my call today

I received a call from my insurance coordinator who told me that my VSG was denied as medicare does not cover procedure. Ok,,, whatever as the office and I had discussed the RNY alternative just in case this happened. Then I received a call from the RN from anthem bcbs stating the same information  however said that if I wanted the RNY the office would just need to call it in since paperwrk was already filed.  I called the insurance coordinator back and was told that she would have to resubmit all paperwork again with RNY code with a 2 week turnaround. Whuuuutttt??   When the RN called the denial she had all the paperwork in front of her and the RNY code could have been changed at that time. But this was not done.  Now I  gotta wait another 2 to 3 weeks until the office 'GETS AROUND TO SENDING IN THE PAPERWORK". I AM TRULY "p#$%^d" as this has now turned into one big mess.....