Experience with Anthem Blue Cross approval?
I have the same insurance. It took 10 days from the day the request was submitted. Hope you get yours just as quickly!
Anthem BCBS here, but everyone's policy is different depending on the policy your employer chooses. I had my surgery Dec. 31st as my husband's employer chose to make bariatric surgery a hard exclusion on our plan starting Jan 1st. After finding that out, Anthem worked diligently with me to get me approved ASAP.
I agree with the other posters in that you document everything they tell you...write down times, dates, and names. Call more than once with the same question. Case in point, I was told the first time I called that it was not covered so I called again. The next three times I was told that it was covered. Don't take "no" for an answer. I had a sister in law who was very knowledgeable about insurance plans and knew how and which questions to ask. Try to find someone to help you navigate, if you can.
Good luck!