I got their rationale...

Aurgh,,,I have been so frustrated for you during all this......crap like this brings my redneck genes out and makes me want to open up a can of whupazz on them........ YOU PAY YOUR PREMIUMS,,,NOW GIMME THE DAMN SURGERY.....sigh,,,,I know unCHRIST like but peeps like that sigh,,bring the devil outta me.....good luck SARAH,,,if anybody deserves this surgery,,,you ABSOLUTELY DO

Im sorry that you have been denied.  The only thing you can do, I suppose is keep pestering them, they say the squeeky wheel gets the oil.  Dont get sad, get mad and go for it again. hugs, Helen