Anyone w/ Activa Benefits in Gr. Rapids ins.??
Hi there. I also have Aetna, but the PPO. The guidelines are still the same though. I talked to the nurse at Aetna who does the review of the authorization request. I asked her about the 3 month mutlidisciplinary thing and she said "You can't go through a doctor. Doctor's don't know anything about diets! You have to go to a dietician." yes, she really said that. She told me that my dietician and PCP had to have everything documented in my medical records. So I'm going through a dietician and meeting with her on a weekly basis for now. I also have to go to my PCP each month as well. So I would call them and ask about what you are doing. You will have a person specifically assigned to your member group.
As far as behaviour health, did you every see a psychiartrist/physcologist? My dietician said she could do all 3 (diet, exercise, and behavioral). I wasn't required to do a psych eval by my doc, so I hope the program with the dietician is ok. Did you keep track of what you ate and how much you exercised using any tracking logs? That is what I am required to do for my program. If you have those, then they should prove to them what behavior you had in the last 6 months. Good luck! Please let me know what happens. I don't really trust the insurance companies, and I work for one!