Request for authorization stage...UUUgh
I called my insurance company today to see if my surgery had been approved. I was told there is no request on file. My Dr.'s office said they submitted it on 11/17.
Im soo aggrivated.
I called the Dr.'s office and spoke to the woman who submits the request and she said she would" have to pull my file" and, she would" try to get to it today to fix it". I told her my name when she answered the phone and Im sure she could have written it down but, she didnt even ask for a birthdate to confirm it was the correct Elizabeth Jones [not like it isnt a common name].
Just had to vent.
I told her I would follow up with her tommorow...
I will ride her ass until she gets it in gear. I really want to at LEAST have my approval before the end of this year. but I really want my SURGERY before the end of the year.
Ugh..