"I work at the hospital where I had the surgery, so I had already talked with Dr. Keith about the surgery. I had called the office to receive the info packet, and was telling him that it had been a week since I had called and had not received the packet. It was then that I discovered I had called the wrong office. He took my name and address right there (this was a Sunday) and assured me a packet would be sent first thing Monday. It was at my HOUSE on Monday. I attended the seminar the following week, put on by him and his staff. I have never seen a group of office staff be so kind and caring and helpful. Dr. Keith is so patient and forthright with all of the risks and benefits of the surgery. I had been researching it for about a year anyway, but he and his staff helped me make an informed decision. There are alot of appointments to go through before the surgery, like dietary, psychological, physical, heart and lung tests and tests like sleep study (I had to have to see if I had sleep apnea) or stomach tests to see if any problems exist, but he is very thorough. You don't just walk in and say "I want the surgery" and it's done. I have good insurance and from requesting the surgery in July, had my surgery in September, I was one of the lucky few who didn't have to wait a long time. The followup is pretty detailed, too. He won't just let you loose. He also has a full time dietitian at the office who is able to answer questions anytime. As a nurse, I would rather have surgical competence than a good bedside manner, but Dr. Keith has both. A great plus!! I rate him an 11 on a scale of 1-10!"
