"She has the best customer service records in my behalf. Any questions via phone or email are answered in a timely manner. If she does not know, she will find out."
"Other than having a freakish time with losing phone capability that never ever happened before, I believe that the nursing staff was knowledgeable and encouraging in dealing with WLS patients."
"Met Dr. Cooney on May 24th after LAP RNY with Dr. Haluck ruled out since both are in the same program at Hershey Medical Center it was no problem to get scheduled to meet with him on May 24th.
My first impression of Dr. Cooney was he looked younger than his picture. He had a friendly and very professional appearance. During the consultation, he turned out to be very pleasant and thorough discussing the OPEN RNY procedure. He answered my questions and added more to my initial information pertaining to my question.
He described the entire program and had asked me if I had any questions after viewing a video about their program. He asked me what Insurance Carrier I had and then he shared with me the requirements to be approved for surgery. He emphasized that I check out the support group and attend one before surgery. He kept stressing the aftercare after having surgery. I felt that his staff or team members such as the dietician was well organized. Unfortunately, since he specializes in other surgery I had to wait 45 minutes to see him.
After that the time flew by.
At this time, I believe Dr. Cooney impressed me with his professional attitude."
