"I stayed in the old section, but they added on a new part and it is absolutely beautiful. I think the parking will be better once they complete the expansion."
"First impression from meeting:
Very serious...but I like that. He conducted almost the entire meeting, and I found that impressive that he would take the time. The meeting was small and organized with lots of information given--both pros and cons. It didn't feel like a sales pitch like a couple of the other meetings I had attended.
Scheduling my surgery date and appointments:
I have only interacted with Karen, Dr. Shapiro's nurse. She is FABULOUS. I have e-mailed her a handful of times, and she always replies promptly (sometimes the e-mails come in the late evening, making we wonder how late she works every night!) but she is so friendly and reassures me that she never feels pestered by the patients. Her answers are always lenrthy and thorough, as well. I have had a great experience with their office so far.
First consult: Their office is very efficient. My appointment commenced on time (pretty rare for a docor's office). I finally met the nurse, Tommi, that other patients of Shapiro's mention, and she lived up to every kind word. The doctor spent about an hour with me, but instead of me asking him questions, he asked me all the questions. A bit scary, but he is a caring person, that much is obvious. I wished I could have asked specific questions about the surgery, but I suppose that will come later, after I am cleared for surgery. Overall, very, very organized. I read all the time about paperwork and test results being lost, or mistakes in general at other surgeon's offices, but everything with my surgeon and his office and hopital has been smooth sailing. "
