"The medical care I recieved was outstanding, I am still in shock I have recovered so well with my history. If all the staff members could take a course on hospitality, we would be golden. "
"My first impression of Dr. Mun was that he was very quiet. After a couple visits I realized that he did not have to say all too much in order for me to realize what he was thinking. My case was particularly difficult. I was not only dangerously morbidly obese but I also had a hernia so large that nearly half my intestines and bowels were outside of the abdomen wall. Dr. Mun had his job cut out for him, and he knew it. His staff was incredible, by the time I left the clinic on my first appointment, they all knew my first name, and my life partners. I was impressed. Because of the severity of the hernia, I had to lose 50 pounds prior to surgery, not the normal 10-15. That was hard, but Dr. Mun was there for me the whole time. He really cared whether or not this surgery happened. He explained every step of the way, and made sure to explain all the risks at least twice. I felt that he was so thorough at times, i would get bored, but luckily he was. Now that I am post op and have had a few difficulties, I can now remember sitting in his office and him telling me about them. The aftercare program at his clinic is set up very streamline. I have had to see him a few times outside of the normal schedule, he has always made the time or had one of his residence take care of me. What impressed me the most is that he keeps his staff up to date on my condition. I love that. I have come to the conclusion that Dr. Mun has saved my life. I would recommend him and his clinic to anyone contemplating surgery in the New England area. Dr. Mun is a complete realist. He did not promise me the world, if fact, given my circumstances he did not even promise me that the surgery would be successful. Dr. Mun himself almost talked me out of it due to the special problems I was facing with the hernia repair and the dead tissue I had. But I trusted him, and he trusted himself.
I think that both manners and competency are important....but I also think that I would be willing to have the biggest jerk in the world operate on me, as long as they were also the best at what they do...after all...that is why we have nurses. Isn't it??"
