"My first impression was that he was confident in his surgical capabilities, he has excellent credentials, and thoroughly discussed the procedure risks and benefits. My impression was good and I have confidence in him and did not feel rushed and was impressed that he said not to hesitate to call if he could answer any questions that I may have later. The office staff was very proffessional and pleasant and repeated that if I needed to call for anything that they were available. I did not mind having him tape record the review of risks of the surgery, and knew to expect it after reading other profiles on this site. He seemed to have a genuine concern for my wellbeing as a whole and even though I do not have sleep apnea wants me to stay the first day and night post-op in the ICU due to some of my co-morbities and has arranged an internal medicine specialist to assist in my care post-op. He emphasized aftercare and the importance of the life long changes that I will have to make in order for this to be most successful. They have a very structured aftercare program. I feel surgical competence is the most important, but I think his bedside manner is good as well."