"I had a good first impression and that has not changed. The office staff knows what it is going to take to get approved by an insurance company (if you have a chance to begin with) and make sure you do what needs to be done before submitting the paperwork. The office staff also is really good at remembering you and are very attentive.
They are sticklers for aftercare, which I think is good, and have a very structured aftercare program. The surgeon is upfront about the risks. "
