"Dr. Alvarez,
I just wanted to take this opportunity to say thank you. Even though I am some time away from my "goal" weight, I am still very pumped and motivated about what is to come. I really just want to say thanks for the awesome bedside manner, and care you and your medical staff provided. Please thank the other MD's for me, especially Dr. Gabe, he is an amazing Dr. along with the anesthesiologist.
Susan, was just amazing. I like to think of myself as an organized person, that likes to have all his ducks in a row. The written and verbal instructions, and guidance Susan provided was absolutely above and beyond. Her responding to questions promptly via e-mail makes it really seem as her life is dedicated to her job. She responded to me at late hours of the night, and even weekends! The Endobariatric team is very lucky to have her.
Please thank the nursing staff for me, as they were very attentive and caring, with above par bedside manner as well. I really appreciate all of their attentiveness, and calm demeanor. It is quite obvious they have passion for what they do.
Also, please thank Jessica and Andrea for me. I really appreciate them being there, serving as intermediaries between my father and I, and the Endobariatric staff. They were both very caring, and great at what they do. The best part of them being there was simply being able to have a chat with them. Just being able to talk with them, about things other than the surgery or the weight loss was a HUGE help in the healing process.
Overall, I must say that every single person on the Endobariatric Team, felt as if they were family. I have NEVER received this sort of service from any medical personnel in the United States, or abroad. That caring feeling you guys provide is simply put, unbeatable. Whenever I tell people about my experience W/ Dr. Alavarez and staff, the first thing I will always say, is "They make you feel like family".
Thank you again Dr. Alvarez, and I look forward to a lifelong relationship of status updates, and patient reunions. God bless you, and may God bless the Endobariatric staff.
Respectfully,
Omar Ruiz
"
