"My first impression of Dr. Warnock was that he is a very soft spoken sweet caring man. He looks you stright in the eye and does not beat around the bush. He uses plain English not medical mumbo jumbo like some doctors. His office staff were nice but nothing like he is. He has a lot of compassion and doesn't pull the it's all your fault nonsense. He lets you know that he will be there for you at any time and throughout the rest of your life. He won't abandon you. His whole business is devoted to aftercare for the most part. The Hospital has a Bariatric wing, his office has a resource center so you don't have to go to a specialty store for your nutritional needs unless you want to. I haven't had surgery yet so can't speak for competency but he has done these surgeries for over 25 years and has one of the best survival/recovery rates in the U.S. His bedside manner seems to be one of the greatest things about him. I think his office staff could be a little more personable but they may have been having a hard day."