"I had a duodenal switch with Dr. Esquerra on 6/1/17. On the date of surgery, I weighed 294 pounds - my top weight being 307 pounds a month prior. During my preparation, the staff was professional and very helpful as this my first time traveling for a procedure. The instructions they provided for the pre-op diet were easy to follow.The pre-op work the day before was straightforward and there was someone available to help with translations if needed.
The day of surgery was pleasant; the staff works to keep you comfortable, and they communicate clearly with you on what is going to happen. I woke up a bit after surgery and the staff was attentive with educating me on expectations, and they were prompt with making sure that I got up and walked around regularly (as there is a strong correlation between moving around post-op and NOT developing certain complications).
I stayed in the hospital for a few days, and I have no complaints; there were no language issues and people checked on you frequently - especially to make sure you were taking in adequate fluids and walking around. Discharge planning and instructions were clear as well.
Post-op, they were very helpful in communicating back on any questions I have. I would recommend them to anyone, and having had surgeries in the US before, I can say that the "customer service" aspect of care with both Dr. Esquerra's practice and the hospital staff exceeded most care received in the US and at US hospitals. I have had a great experience - I am down to 185 pounds, and I have absolutely no regrets about making the decision to travel for this procedure. "
