"I stayed in this hospital after surgery and then went to work there afterwards. I see both the positive and negative things from both sides.
As a patient, I feel the staff, even though they were seriously understaffed were more then helpful and attentive.
After working in healthcare for so many years, I personally try to do as much for myself as possible. I find that alot of patients come to the hospital expecting to be waited on, and coddled. I have heard comments form patients sayig that they pressed their nurse call lights. and didn't get what they wanted for over five minutes. On the professional side, some patients want a nurse to come in only to move a pitcher of water from one side of the bedside table to the other. When staff are outnumbered on average six to one, it is difficult to take care of some people who are too demanding and feel they should be trated as if this stay was at a health spa.
In general I feel this hospital had my best interest in mind and the staff was good to me. I would definately stay there again."
"I have actually never met him. I met his partner and scheduling actually decided which surgeon I was to use. By scheduling I mean both mine and the doctors themselves. I thought the surgeon I met (Dr. Hilario Juarez ) was honest and forthright about complications and risks. He was also very open to answer all sorts of dumb questions that my panicking mind came up with.
The office staff was always couteous and helpful although it takes a while for them to return calls as their volume is very high. They did return them eventually.
The only thing that I disliked about any of it is that the doctors and office staff do not aid in any appeal process. I fortunately did not have to appeal but did hit some snags due to a referral person jumping the gun on an auth request and that could have led to an appeal.
After care is strictly enforced.Very structured after care process.
I woudl rate the doctor I met very highly. At this point however I feel that any risk incurred is better then living like I am now. I think bedside manner and competence are all in the same package."
