"dr custer is great. he is sensitive to why you have come to see him.. he has been the "fat kid" and knows how tough it is! he really wants you to know as much about the surgery as possible..willing to answer any questions you have, and his nurse, rosa, is awsome! she is so helpful. this is a great program. ive been to another wls program before and they werent nearly as helpful with all of the pre-surgical hoops you have to jump through or even concerned about post-op..ive already met my personal trainer ill have after surgery..dietitian before and after surgery to help you through..its is a COMPLETE program..they set all of that up for me! "