"I had my first consultation with Dr. MacDonald yesterday, 9/5, and was immediately comfortable with him. Our conversation was limited to health-related questions and answers. He was professional, but personable. He did not waste time, mine or his, but I felt like he would he would stay with me until all my questions were answered, no matter how long it took. He explained the risks of surgery clearly. I was also impressed with the way his staff approaches aftercare -- they said after the surgery we "belong to them" and they will be there for us for the long term. He would like to see post-op patients once every 3 months for the first year, then once every 6 months after that. Finally, I feel like he treated me with respect; there was no "talking down" to me like I'm stupid as well as fat (yes, that has happened in the past, unfortunately)."