"When I decided to start the journey toward my weight loss I knew I was taking a chance. I had found Dr. Alvarez on the internet, and talked to Susan, his coordinator, via e-mail. After all, what was I doing going to Mexico to have this surgery? AND I was spending some of my savings and bringing my 72 year old mother with me to boot!
I couldn't have known that not only would I have a very successful surgical experience but I would come to know Dr. Alvarez personally. Dr. Alvarez and his staff treated my mother and I like family. He greeted us, got to know us personally, came to visit me 2 to 3 times each day making sure that we were comfortable each day during my stay in the hospital in Piedras Negras. The hospital was an older private hospital but it was very clean and remodeled. (They were retiling the bottom floor hallway with marble while we were there.)The nurses wear the old white uniforms which impressed us. Dr. Alvarez assigned us interpreters that helped us get anything we needed. One of them took my mother and the daughter of another patient into town to restaurants and shopping. The hotels included in the package in San Antonio and Eagle's Pass were very nice.
I never once felt unsafe or unsure of what was happening during any part of my trip to Piedras Negras. Every step was thoroughly explained to me. Even now, Dr. Alvarez e-mails me weekly to make sure I know the next step in my journey. I had to call his office last week to check on a medication my doctor wanted to prescribe for an infection. Dr. Alvarez called back within 15 minutes! I have never received that kind of attention from a doctor or hospital in the United States.
I am one month out of surgery and I have lost 25 pounds so far. I am confident that I received the best care and I will continue to recommend Dr. Alvarez to anyone interested in Bariatric Surgery especially Vertical Gastric Sleeve Surgery.
I know that Dr. Alvarez has changed my life for the better.
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