"Dr. Duncan is the BEST!!! rnrnI first started attending his weight-loss seminars in 2000; it took me 6 years to overcome different \"fears\" before I finally decided to go all the way. But you can read the reviews for yourself... he is definitely a \"top-shelf\" pick for bariatric surgery.rnrnDr. Duncan's office is VERY busy. His staff is nice and his surgery coordinators are very capable... though sometimes I received slow response. He is, by far, my choice of surgeons. As for checking statuses, my suggestion would be to learn everyone's email address!!! :0)rnrnGood luck!!!rnrn "