"I haven't actually met my surgeon yet but I have read good things about him and his office. The office staff so far are very friendly and very helpful. Getting my surgery approved was very easy. I didn't have to do much of anything. As for what is better, surgical competence or bedside manner or both, surgical competence should reign supreme. But bedside manner is important too. I'd say 60%-40%."
"I was not overly impressed with how they took care of their patients. Sleeping was excellent and privacy as well, because if you didn't ring, they didn't check on you. I was kind of feeling lost and not knowing what was going on about the 3rd day in and I broke down in front of the nurses while telling them I just felt like nobody was telling me anything. They were kind, but possibly understaffed. I'm not sure, but I really felt like more could have been done. Recovery room was good and operating staff seemed good, what I remembered of them."
