"I initially started my journey by having an appointment with Dr. Vanguri. While I had nothing negative to say I didnt really have anything positive to say either about my visit. It was a fairly standard doctors office visit. I then become disheartned however by what seemed to be the lack of customer care that I guess is a byproduct of being so overwhelmed with patients. Every correspondence I received from Dr. Vanguri's office had a note attached to it stating do not call the office due to the overwhelming number of calls they receive in a day. I frankly feel that if I want to call my doctors office I should be able to do so at any given time. So I began my search again for a new surgeon and I stumbled upon Dr Sofronski and the Delmarva Bariatric Center. I am not the testimonial type of person, however I cannot say enough positive things about Dr Sofronski and his entire staff. They are caring, attentive etc. I enjoy that when I call I can actually speak to a person and that if I have to leave a message someone returns my call in a very timely fashion. Every single contact I have had with his office whether over the phone or in person has been phenominal as far as customer service. Dr. Sofronski seems very committed to ensuring the success of a bariatric patient. He has a very rigorous aftercare program that if you are not willing to commit to he will not perform your surgery. He was informative about the procedure, risks etc. Rosie his office administrator is fantastic and so helpful and his entire office support team have been outstanding. I have yet to have had a negative experience with his office. I would highly recommend Dr. Sofronski to anyone who is considering this surgery. "
