"All the staff I encountered were GREAT. It didn't matter what part of the process I was in and all the staff was great. They were so friendly and understanding of my situation and made me feel like a real person, not a number. "
"My first impression of him was that he was young and handsome :) After I got over that, I realized that he was very intelligent and was knowledgable about my condition, and the procedure (that's a good thing) He was friendly and eager to answer all of my questions and wanted to be sure that all of my questions were answered and that I understood the seriousness and the committment needed for this procedure. I had already done a lot of research on the procedure and had done some self educating about the procedure, the aftercare, etc. I did not have many questions but they asked anyways as they wanted to make sure I was well informed. This is not a procedure to commit to lightly.
The staff at his office are awesome, from Veronica to Ann to Ron. I got there an hour early for my initial consult and was going to wait in the waiting room, they saw me right away. I am sure that this was probably good luck on my part. No WAIT, now that's a change. They are really friendly and fast to answer any questions or find the answer for you. I was also lucky that my insurance approved my surgery very quickly without a lot of follow up from the doctor's office. I am truly impressed with this whole program. Although I am still waiting to have surgery, the program appears to be very in depth, not only from the initial consult but in following you after surgery as well. Overall, so far I would rate Dr. McDaniel and his staff and the program a 10. Now these statements are only my opinion and my experiences, but so far it has been a smooth road. All of this process is very individual and I have read a lot of profiles where people have had a difficult time with different programs, the procedure and with insurance, it just has not been that way for me. I guess this time is making up for the 3 years that I have been trying to get this surgery done. I guess the third time is a charm."
