"My first impression of Dr. Shapiro at the informational meeting didn’t change after I personally met him for the first time at my initial consult. He is very detailed and thorough. He spent a lot of time explaining both the pros and cons of WLS. Asked me lots of questions and answered all of mine. I feel very confident with him. He is very serious – I for one wouldn’t be comfortable with a jokester, as this is very serious business. I am putting my life and future in his hands. "