"Dr. Hong took a lot of time going over all the MANY questions I had, never made me feel like he needed to get out of there, and answered all my questions completely. I haven't had my surgery yet, so I'll have to reserve comments about that for later.rnrnUPDATE: (July 18, 2006) At almost 3 months postop I would like to say that I'm very pleased with Dr. Hong and his entire office staff. My medical care has been excellent, without any negative experiences. I did have a bit of a wait (about 45 minutes past my appointment time) before seeing him at my last appointment, but that doesn't seem to be the norm there. He's slightly reserved but very thorough when answering questions, and his overall demeanor is kind. When I call with a question my call is returned promptly and my questions are answered completely. Dr. Hong definitely emphasizes the importance of aftercare and has a structured program of follow up. I've felt confident that Dr. Hong is taking good care of me medically and I would recommend him to anyone.rnrnUPDATE #2: (March 11, 2007) At 10 1/2 months postop I still remain impressed with Dr. Hong. I also like his office staff. However, the one issue I've had that needs to be worked out in their office is the follow-through on requests from insurance companies. My claim was only recently finalized because his medical records staff had not followed through on sending the operative report. It took a few phone calls on my part to both Dr. Hong's office and my insurance (with my insurance finally calling them personally to request that report) before it was sent. Other than that I very much like and appreciate Dr. Hong and his staff!"
