"I had a wonderful experience at the hospital with the staff during the day. The night shift, however, was far below my expectations. I don't feel they were adequately staffed and my second night post-op, my pain was allowed to get completely out of control. No response for an hour and 10 minutes on the call light. I would still recommend the hospital, but would STRONGLY suggest that you have a loved one stay overnight with you."
"My first impression of Dr. Keith at my initial seminar was that he was very honest. Almost blunt. But that was a good thing, he didn't pull any punches and you knew exactly where you stood with him. From day 1, he's been very forthcoming about what to expect. Everyone in his office is exceptional, they are friendly and helpful even with the littlest problem or concern. Their program is set out in a step-by-step fashion that is so easy to follow, starting with the dietician and psych consult, through to the PT eval and through to surgery. Aftercare is detailed in a way that's not confusing, and they don't just leave you out there after surgery to figure it all out yourself. I was very apprehensive about this whole experience at the beginning, but Dr. Keith and his office staff have made everything so easy, I easily give him a big, FAT 10!"
