"This office did not even own a large cuff to check and obtain accurate blood pressures on obese patients. The staff person stated to me that their large cuff - not cuffs, large cuff was at another office. "
"Small, older building that is making many improvements. All of the staff seem to strive for excellence, they are JCAHO accredited which means a lot to me. Really nice and well trained staff. The Xray department needs either more help or an improved system of caring for the patient's needs, but hopefully that will get better one day. Long wait times in Xray were really angering patients."
"Dr. Stephan is a true professional. He is quiet and reserved, but easy to interact with. He and his office staff Cindy and Veronica are the best! I am an RN and have been an RN over 20 years and seen some medical office staff persons with some poor people skills. But, not here, they attend to your every need. Their staff talk about every aspect of the Lap Band surgery and provide you with meaningful informative things that will assist you if you adhere to them pre-op on into the post op stage. Cindy discussed the risks/advantages/possible complications in detail over and over with me, so that I could made the best possible informed decision for myself. His office has a peaceful atmosphere and there is no overcrowding like I noted at another physician's office-Dr. Wade Barker. I would certainly give this physician and his office a 10. They are the best. As a nurse, most of us are watchful in regards to our care and I would entrust this surgeon with all aspects of my care. My lap band surgery is scheduled for May 1, 2008. The staff worked efficiently with Tricare Prime, my insurer and facilitated a quick reply and surgical date."
