Carraway Methodist Medical Center Hospital


Generally, a good hospital with good staff, great cafeteria food (says my wife). The waiting room experiences, according to my wife; Surgery waiting room seating uncomfortable for people of a little larger size. Notification of surgery progress/status excellent. ICU waiting room seating uncomfortable for people of a little larger size.

I went in for surgery on June 9, 2004. I was a later going in surgery than expected. After in the OR & sedated there was complicatioons with my breathing. I started wheezing really bad, had a asthma attack (never had that happen before) o2 sat dropped really low. The surgery was called off until they could figure out what was going on. They started ordering test then. They did not stop until they could come up with an explanition. ICU staff was wonderful. One Paticular nurse named Lori was absolutley wonderful!!! My husband was there with our 8 yr old (special) daughter and the staff made arrangements for them to come in before or after visiting hours, so they could be with me. I just could have not ask for any better treatment anywhere.

I had to spend my first post-op night in the ICU related to Sleep Apnea. The ICU nurses were absolutely horrible. They were unreasonably loud at the desk so sleeping was very difficult. They acted as if I was a huge bother when I asked for pain medication and I actually heard them talking about me at the desk! Pathetic! I went through two shifts of nurses with a bedside commode that was about three sizes too small for me. I couldn't even urinate on it. I went to the bathroom in the hall and was told that I was not allowed to use that bathroom. I AGAIN expressed my concerns about the bedside commode that I was given and was finally brought a commode that was big enough. It was mortifying. When I went to the main bariatric area I was not even assessed by my day shift RN on both days I was there. NOT ONCE! It's a good thing I kind of have a clue about what is going on. I did appreciate the quiet on the bariatric floor and that my family could stay with me. The ICU has VERY limited visiting times and it is extremely frustrating to not be able to have your family with you during such a difficult time. This frustration was compounded by poor nursing care. This hospital provides such sub-standard care that I pray they either do something about it or stop providing services to bariatric clients.