Gateway Health System Hospital
Gateway Health Services in Clarksville, Tennessee was outstanding. This hospital bends over backwards to please their patients. They even give you LipBalm postop! My unit, (3-North) gave professional, competent Nursing care. All Nurses (especially Terry, Self, RN, BSN) had positive attitudes & were prompt with medication & answering call lights. The Resp. Dept. were outstanding & diligent in their bedside care, (especially Carrie Hill, RT). I really appreciate the fact that all Depts. were well coordinated & efficient. As a Nurse, I was overwhelmed with the professionalism that this facility exhibited. They even gave me a call after discharge to follow up on my progress!
It was horrible , the aide dropped me in the floor even after I told him I was slidding because he didn't know how to use the bed controls, luckily the resp therapitist walked it and yelled for hlep becasue she told him to press the call button but he just stood there, Also I had to wait 6.5 hours before I was took to surgery from the time that I was told to be at the hopst. imagine waiting scared as you can be for nearly 7 hrs it was nerve racking then all the things that happen after surgery like after I done the swallow test to make sure my band was placed right I told them I had to use the restroom they knew I had just woke up less then 30 mins ago so I was still shakey and I told them that but they just pointed the way and left me alone I barely made and to be honest I do not know how. After all that I told 3 people that my call button didn't work they didn't check it then my iv came out so I was not getting pain meds for 45 mins durning that time I had to physical yell for help the first person I told said that it was fine and the knot that came up was due to me laying me hand on the bed he left like that until I yelled again.
The next day when I told my dr DR Hruska that they dropped me she was a unconcern she just said that well how tall are you 5 ;5 well you didnt' fall very far did you