New Britain General Hospital Hospital

Excellent hospital! Everyone was so nice, I felt safe in their hands. They are always triple checking who you are, your allergies, medications, etc. The nursing staff in the post-op unit were so kind to me. No one showed any meanness or made me feel like I was bothering them. They were all so helpful and I don't regret my decision to have surgery here at all. Also the hospital seemed very clean, the environment was very nice looking. I had a free tv and phone. My roommate left early that day so I ended up having a room to myself.

was very satisfied with the hospital and staff members

I was happy with my experience through my of my stay. I was expecting a little more from the nursing staff, to be honest. I saw the nurses once every 4 hours or so and same with the techs so it was a lot of time stuck in the bed not doing anything- not even personal care. There also wasn't a walker in my room so I could only get up when OT/PT came by once on one day, twice on another. All in all, though, I would have to say I was happy with my experience.

Endoscopy was fine. Pre-op tomorrow. I'll know more then.

The nurses, for the most part, were very responsive and helpful. I was satisfied with my stay there.

Most of the nurses and tech's were a delight, very helpful and attentive. I loved the fact that they have a family room on the floor I was on where I could viist my family in relative privacy and feel comfortable, even my 2year old was alloweed into the family room.

The only thing that didn't impress me is that you still have to pay for the TV, and you can't pay cash, you have to charge it to your home phone bill. It was also, which is not their fault, but hard for me to get a hold of anyone because anyone I called was long distance. But even my husbands cell phone which wasn't long distance, the phone wouldn't allow me to call the number. So I couldn't really call out when I needed to.

i would recommend this hospital for any one having wls in connecticut they treat you like a human not another number in the id bracelet.

I think that the staff needs alot more training in the needs of WLS patients. I was only able to walk 3 times after my surgery, they gave me a bed with a mattress that was only about 2 inches thick, instead of the air beds that were sitting in the hallway that would have relieved back and rearend pressure, if I called the nurses desk it would take about an hour for them to respond. I do feel that they try, please don't get me wrong, but that they haven't had the training as to what we need and are very under staffed. The nurses were very kind though and caring.