Saint Francis Hospital Hospital

The nursing care was horrible. It took over 1 1/2 hours of calling for pain medication AND finelly calling the evening nursing supervisor before I received any pain medication. The tech who takes the blood sugars did not heed my doctors written orders for the time frame for my checks, instead she did them according to her schedule. The nurse manager told my mother and me (by the way both of us are nurses) that I was on a Cardiac floor and since I had only 1 drain, I didn't present as someone with pain or in need of much (the cardiac patient typically had 3-4 or more drains).. The day nurse was asked in a nice manner to please try to be as on time as possible for my pain med - she was terribily late then tried to argue with me over what I took, how many pills I took and was mad that my mother had to go find her to remind her that it was way past my pain pill time (I have a very low pain tolerance - knew that going in). The PA's and my doc were the only good part - they seemed to care and seemed to want the best for me.

I highly recommend this hospital, the staff was awesome!!!!!!!!!!

My experience with St. Francis was ok. I found the staff,and nurses to be very young and inexperienced. While being transported for my leak test, the guy and the girl wheeling me down were talking about getting drunk, partying and so on. I found this highly inappropriate. Also the bed I was in, the kind that can be changed into a chair without moving out of the bed - no one knew how to operate it. They spent an hour fiddling with it, while I layed there VERY uncomfortable. I also feel I did not get the attention I needed from the nurses and nurses aides. After calling them it took a good half hour for them to come to the room. In the step down unit, in my opinion, things were different. There was always a nurse there, and my needs were met. Everything changed when I was moved to a normal room.

The staff, nurses, physicians, surgeons and specialists were all VERY warm and kind. Every new person I met took the time to say hello and ask how I felt and what I needed. There was not a single instance where I felt ignored or mistreated. Thank you Dr. Garber for participating with St. Francis Hospital. And, thank you to everyone during my stay.

The step down room is not conducive to rest. There was a patient in there who went nuts for well over an hour in the middle of the night. I had a panic attack because of being exhausted annd bumped around by two transporters.