USC University Hospital Hospital
I've never had less consistently competent nursing staff...ever. Some of the nurses and aides were outstanding. Others (mostly the night staff) were less likely to follow general procedures that I'm well aware of, intended to ensure my health and safety. My family decided to stay with me 24/7 to make sure I was being cared for properly. I really don't see myself as a demanding patient, and I realize that the nurses each had a substantial number of patients to look after. My concern was simply ability to follow standards for care, and I feel the nursing at Keck/USC didn't do a good job in my case.
The only thing I do not like is the parking structure. There is no indication for the main floor in the elevator and i ended up on 4 different floors before I got the right one; also there was nobody at the parking meter when I was ready to pay. I had to jump out of my car and run next to the elevator to pay cash for my parking ticket. They need a big sign in bold print to let people know. I had 6 cars behind me waiting.