West Suburban Medical Center Hospital


I was very happy with the hospital, the only problem I had was with the food service, they sent me down food that I couldn't eat. Then when they did send down the right stuff they sent down 30 oz's of stuff when all I could have was 2 oz's... That bothered me somewhat. Thank goodness I was informed well before surgery, someone who isnt as informed might have tried to ingest all of it.

My care was excellent, however I was practically self sufficient by the morning of the 2nd day. The nursing staff was excellent, but very burdened with many patients. I didn't often call for the nurse, but it sometimes took 10-15 minutes before they could get to me when I did. The only other issue was that the hospital in general was not very good at giving my family any information either during or after surgery. Due to an emergenecy, I didn't have surgery until 4;30 pm. My sister was there and was told when surgery was complete and told to wait so she could see me in recovery. The waiting room closed at 10:00 and someone different told her she had to leave and she eventually found someone who told her I would be in ICU not recovery. After 2 hours of trying to find me, they only let her in to see me for 30 seconds.
The other major issue was that the hospital dietician saw me before I was released and gave me incorrect info on the diet I am supposed to follow. They are new to WLS and don't have all the kinks worked out yet.