Surgeons in Maryland??
I'm hoping someone can help me a bit with recommendations to a different program/surgeon in the MD area.
I'm 3 months in on a 6 month track before surgery and am considering switching surgeons - or at least getting a second opinion. I'm frustrated with my current bariatric office and thinking that I may need to "shop around" a little to see if I would feel more secure with a different office and different surgeon. I've posted before about office staff frustrations but am wondering if I can handle going through the rest of the process with an overall unhappy, rude office...
I definitely feel a little lost in this entire process and I'm not finding that I'm getting enough direction/support even though I am doing all that I can (support groups, testing, tracking, etc).
Any recommendations would be appreciated!!
Back in February I switched to GBMC (Dr. Moenimolki) from Dr. Von Reuden at St. Agnes. Dr. Von Reuden had alot of extra fees that I felt was unnecessary. With Dr. Moen I haven't had surgery yet, but am scheduled for my final visit with him on the 17th. If you don't mind me asking, what's the problem with Dr. Moen and his staff. I did have an issue/miscommunication with Nick from his office. But in the end he was able to fix the issue and was very apologetic.
The office staff (front desk) on the other hand are rude and continually act like you are bothering them. My appointments have been changed and/or moved with no explanation or contact, they are unable to answer simple questions, and their overall attitude lacks a certain amount of customer service.
I admit that maybe it is just me for the most part, but I always go in and then leave with levels of confusion as to "what's next." I have no clue what I'm doing here and I'm getting worried that I'm just missing something.... Maybe I just need a surgery buddy. LOL
Oh well - Support group is in a couple weeks and those always help. :)
http://www.hopkinsbayview.org/bariatrics
Best of luck and please keep researching because you must have a surgeon and practice that you are comfortable with