the insurance company rejected
I was told the same thing, but my doc just sent in an appeal with 75 pages of stuff backing it up and I was approved. They said the peer to peer is pretty hard to get setup between the doc & insurance doc but I ended up not actually needing it. Hopefully your doc is used to it and knows what to do to get you approved. I have Anthem BCBS, btw. Good luck!
My doctor had to do a peer to peer on the day before my scheduled surgery - which is the day i was rejected. They set it up and all was approved. My issue was that the doctor didnt submit a post-nutrition plan for me or something. The problem is that doctors arent actually reviewing the information, case managers are whether they are nurses im not too sure. The surgeon will get on the phone with the doctor at the insurance company and they will ha**** out.