Small hiccup... or so I thought.

Feb 25, 2014

My husband works at the same hospital as my PCP.  In fact, he works in the lab attached to the clinic that my PCP works for, so they see each other frequently.  Since we share a car, my husband often just speaks to my PCP on my behalf (since he is there and I am not).  Yesterday he came home with the bad news that my referral for my bariatric surgeon had been denied by our insurance company.  I tried not to freak out about it too much overnight and first thing when I woke up this morning (okay, second thing. I read a few chapters of book four of the Game of Thrones series first) I called my insurance company.

The surgeon that I was working with works as part of a team.  It is himself and another surgeon.  We'll call them Dr. Adam and Dr. Steve.  Dr. Adam is the guy that I had seen up until this point and the gentleman that my insurance company denied the referral for.  When I called my insurance company to see what was going on they confirmed that Dr. Adam is not in their system.  I asked if Dr. Steve was, and the lovely woman on the phone confirmed that Dr. Steve is in their system, so we just transferred my referral to Dr. Steve.  When I said that Dr. Adam and Dr. Steve work as a team Insurance Woman agreed that it was odd that Dr. Steve would be in their system but Dr. Adam would not be.  She said she'd look into it.  Who knows if she actually will.

Now I have to wait 24-48 hours for the new referral to get mailed out.  I already called the bariatric coordinator who works for Dr. Adam & Dr. Steve to let her know what was going on.  She said it was no problem, that they'd just change my surgeon in the system to Dr. Steve, especially since he's the one I would be meeting with for the majority of my visits between now and surgery anyway.  Dr. Adam will still be there on surgery day to assist because, like I said, they're a team.

So what I thought was going to be a rather large hiccup ended up being just a tiny bump in the road. 

0 Comments