"my first impression of my doctor was alright he made a good impression to me... it has not changed i still think highly of him..the office staff is very pleasant and they always answer any questions i have...yes he does have a program that we go in on appt times to check up to see if we have anymore questions...and to see how we r doing since surgery... yes he did notify me of the risk of surgery and smoking during surgery... i would give him a 10 he keeps things on the level and funny too... both is great..."