"Love him! Love him! Love him! He is obviously totally passionate about what he does. He is consistently professional and cheerful. He keeps you in the loop and is willing to answer all questions and listen to comments. There was nothing about him that I did not like. In fact, right before I had my preop with him, I pulled a string on my panties and they fell apart in the bathroom, seven minutes before my appointment. I checked in to see him, feverently saying prayers that he would not have me undress. Guess what? His nurse handed me a gown and said \"Take everything off except your panties.\" I started laughing and told her my problem and made her promise to tell me that I was not a pervert who liked to go commando, that I had an accident and was without underwear. Dr. Au dealt with these news with total class. He did not mention it and did the appointment with missing a beat or embarrassing me. Needless to say, he has a fan for life. The girls at my office laughed so hard when I told them this..but Dr. Au really rocks.rnrnDr. Au's office staff can be described in one word: stellar. You could not ask for a kinder group of people. I am very fortunate to have them as my health team. They are sensative, responsive, and very reassuring.rnrnWhat you should know about Dr. Au is that he is an avid fisherman and a bundle of energy. He's a sweetie. He totally emphasizes aftercare and there is an extensive system set up before the surgery that includes their exclusive support groups and a dietician that regularly calls.rnrnDr Au makes you aware of all of the risks. Despite the risks, he does put things in perspective so that you can make an educated decision.rnrnOn a scale of 1-10, I rate Dr Au a 15. He's definitely one of the best and very admired by his staff and co-workers. I was very impressed. He has fantastic surgical competence and bedside manner. rnrn"
