CIGNA tortured me, BUT I am finally APPROVED!

Jul 16, 2010

I have FINALLY been approved! I have NO idea what my date will be. My paperwork was handed into the surgeon's office  June 1. The woman in charge there, held onto it till the 10th or so (part of it had to do with a website I needed to fill out). So, from June 10-July 16 I have been in limbo! I had been in denial pending more information from the surgeon. CIGNA was splitting hairs over the way ONE paper was being received. They wanted the procedure codes on the same page as the surgical evaluation and an electronic signature from the doctor was unacceptable. Back and forth it went. My case manager was apologizing left and right. Today I had had enough and requested that the surgeon's nurse coordinator request a peer review. Less than four hours after she went ahead and requested the peer review for Monday, I was approved! It is amazing how some people are willing to split hairs, and almost seem to thrive on driving requests into the ground.

But, never mind them. I have been approved and MIchelle is getting a sleeve baby! 

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