Edit
My personal take is that insurance companies always make you jump thorugh hoops. I have been processing claims for one of my employees for workman's comp and I can't believe the amount of paperwork, doctor appointments, etc. that are required. While I don't think they are "throwing out the paperwork" I think the process itself frustrates people and I am sure that some people just give up I have a friend from Puerto Rico and he was having difficult getting reimbursed for some doctor bills and he was out of pocket $600. He was so frustrated that he said he gave up. I pretended to be his wife (he gave me permission) and I called the insurance company and we sorted out the problem (we just had to send a couple more documents) and he got the money he was entitled to. Darn ... I should have asked him for a cut of the action!
It is a game .... the one who doesn't give up first .. WINS! By the way, I had to fight my insurance who failed to tell me there was a $10K bariatric surgery cap and they wanted ME to pay .... are you ready for this ..... $55K out of pocket. Four months later, several letters and phone calls and I was victorious.
They deny for every and any reason and most of the time for no reason at all. YES they just throw paperwork away. YES they deny even if you meat all the requirements. They are hoping you'll give up and go away, will lose your job and thus your insurance, will change insurance or will DIE before they have to spend $30K in this quarter to save your life. YES they are trying to save a buck, and NO the morbidly obese are not considered a worthy class of patients (like, yannow, kids with cancer or something) such that they have the least bit of concern about a public relations scandal if someone were somehow to get someone in authority or with the press to give a rat's ass about how we are treated.
I spend HOURS each and every week helping people get insurance coverage for the DS, pro bono. Am I bitter and hateful toward insurance companies? You bet your ass I am.
http://dmhc.ca.gov/library/reports/med_survey/surveys/300ful l031411.pdf
The Plan acknowledges that surgical procedures to remove redundant skin following weight loss from bariatric surgery may qualify for coverage as "reconstructive surgery" under Health and Safety Code section 1367.63 if the redundant skin constitutes abnormal structures of the body caused by congenital defects, developmental abnormalities, trauma, infection, tumor or disease and the procedure is to either improve function or create a normal appearance, to the extent possible.9 The Plan also acknowledges that it will not deny authorization for such skin reduction procedures on the basis that morbid obesity is not a disease within the meaning of section 1367.63.
I'm not sure this is the end of it yet, however. The next fight is going to be about what "abnormal structure of the body" means.
When you are ready to submit for insurance coverage, you are going to need a letter of medical necessity to go with it, either from your PCP (if you need a referral and preauthorization to get to see the surgeon), or your surgeon. You should ask for the doctor who is preparing your LOMN to see a draft before it is sent, and then send it to me. A poor LOMN can screw you!
But there is a lot of work that needs to be done first. YOU need to write your own letter, detailing your medical history, BMI history, compliance with requirements for your first surgery, current problems, and why you need to have a revision. You also need to figure out if your insurance has limitations on (1) bariatric coverage at all; (2) coverage for revisions (many insurance companies have a "one-bariatric-surgery-per-lifetime" limitation); (3) restrictions on access to the DS, e.g., only for BMI >50. It is unlikely that an exclusion of bariatric surgery can be overcome, but the other two can. But if you have them, you need to address them UP FRONT and not just with a generic LOMN - but your PCP or surgeon won't do this for you - YOU need to provide this information for him in advance, via your letter, which you will provide to the doctor to help write his LOMN.