Recent approval with Cigna?

on 6/1/20 12:08 pm

Anyone recently been approved for surgery with Cigna insurance? I am having issues getting specific timeline requirements for monthly documented visits to my doctor, showing attempted weight loss. I've called Cigna twice and received different answers both times :/ First they told me 6 months of documented visits and the 2nd time I called they told me 89 days. So frustrating that they don't have accurate information.

I have my first appointment with the surgeon in 2 weeks and would really like to manage my exceptions on a reasonable timeline prior to the visit.

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