Hi, my name is Kim.  I was wondering if you still had a copy of the 6 month medical diet. I am going to have gastric sleeve but it is being put off due to this dietary regulation. My email is [email protected]. 

Thank you so much for your help. I really appreciate it.  ?

Is there anyway you could send me a copy of the paperwork for the 6 month diet that you have. My insurance needs me to do the diet too. 

My email is: [email protected]

Thank you!!

I have Aetna. I called member services and asked if it was covered.  They got my member number etc.  Told me it was covered and then emailed me a detailed document that basically tells what you need to do to qualify.  The member services rep was very helpful, but I do know that you have to tell them your member ID number and they will tell you whether or not your company has purchased the obesity rider.

If you have been approved, what is the name of your insurance company and what type of policy/name of policy did you have? 

Which insurance companies are the easiest and worst to deal with?

I am trying to work through the Aetna system and so far, have been met with a lot of frustration.  I was told to check on my approval by my bariatric provider.  So, I called Aetna and was told that my policy did not cover bariatric surgery.  HOWEVER, I know several people who have my exact same policy in my company who have had the surgery.  No, they did not self-pay or go to Mexico.  There has to be something that I am not doing correctly.  I am appealing to you--what do I need to do?  How do you get approved?  Aetna is sort of vague on their website.  On one hand, they say that tell you the exact steps that you need to take in order to do the surgery.  I'm on board with that.  Trying to get all of my stuff together.  NO PROBLEM.  My bariatric provider (on my first visit) went on and on about what I need to do (mirrored exactly what Aetna said on their website).  BUT... also on their website it says that they don't cover bariatric surgery. Am I using the wrong words?  I told the Aetna rep, when I called, do you cover bariatric surgery?  She said, "No, we don't."  I asked about riders or buying coverage. 

How did you navigate the Aetna maze?  What do I have to do to get covered?  I have an appointment in 3 weeks with my surgeon.  Do I let the provider submit it and then be rejected?  What are the steps that I need to take.  And, no I can't discuss the surgery with those that had it.  They are in another state and I would not feel comfortable in broaching that subject.

THANK YOU!