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I have found myself wondering why I have been denied 2 times. When I was denied by Aetna the first time, the lady that I have been working with at the surgeons office told me that the medical reviewer from Aetna that denied my case denies practically everyone. As soon as they seen which reviewer I had they knew it wasn't good news. Well, with how this plan is set up-once it goes to Appeal- it goes back to the Employer-which was East Ohio Conference.
Once the surgeons office called me this week and said that it was denied again, I called there. Spoke with the lady who had my file. She was half rude and I could tell she didn't have a clue what the requirements were herself. Here is a what her letter that I got yesterday said.
Dear Mrs. Garrabrant.
This letter is in response to your appeal dated August 4, 2010. regarding the denial by Aetna for a laparoscopic gastric banding procedure. At this time, we must concur with Aetna's determination.
Angela, I'm not certain if you are aware of anothe rweight loss provision under the Conference Health Benefit Plan that may be helpful for you at this time. For more info, please call. xxx-xxx-xxxx.
Sincerely...
xxxxxxxxxxxx
That was all I got. No reason why. Even when I called her she told me that she felt that I should do another 6 month diet-or wait until March so I can begin again. She told me to try Optifast again. I asked her if she recieved a letter I had mailed to the office-kind of my story..etc. So that I wouldn't just be a number. She did get that letter and told me she has 2 daughters herself and she couldnt' approve something that could threaten my life (surgery for weight loss)..CAN SHE/THEY do this????????
My first denial with the medical reviewer from Aetna didnt' even give a reason-and he did a peer to peer with my PCP who supports me and this surgery 110%.
I don't want to settle with this. I feel I have been treated wrongly. I am going to call the surgeons office on Monday and see what I can do next..I don't even know how many appeals I have left but I know that if I appeal again it will go right to the East Ohio Conference.
Who else can I get involved? I feel as if I am in sinking sand!!
Angie
My BMI is 62, so thats not the issues, my co-morbidities are high cholesterol, sleep apnea, lower extremity edema, depression, lower back pain, my six month program was consecutive, and was done in a physicians office, with 2 pages of notes for each visit, signed by the physician each time....
I am livid, but will keep fighting.
The last few surgeons I have spoken with would like me to get insurance before surgery as a back up. I am not sure what to do since I have been denied in the past.
I have been approved for both a Lap-Band and an R-Ny, but I really want the Sleeve. They said that the vsg is still considered to be in its experimental stages.
Has anyone had the sleeve approved by Blue Cross Blue Shield??
thanks!
Christa
Angie,
I have Aetna insurance and also did the 3 month Multidisciplinary program. My daughter also has had surgery and so has a friend of mine, all of us having Aetna insurance. I'm sure you have looked at their clinical bulletin 0157 for the 'requirements' . If you meet those requirements, there should be no reason why you can not appeal and get this overturned.
In your denial letter, what is the reason they are giving you for denial? I was denied, my daughter was denied, and my friend was denied. I put together appeals on all three of them and eventually all three of us were approved.
Basically what it comes down to is they hgave requirements, and if you meet them, you will get approved. If you are denied, think of it as a bump in the road but don't give up!!
I will be glad to share the letters I wrote in our appeals. PM me if you'd like.
Again, read the denial letter and find out the reason they are denying. Then, provide that information to them so the decision can be overturned.
Nan
Nan
HW 300 / SW 280 / CW 138 / GW 140
Hit Goal 4/2/2010
Nan
HW 300 / SW 280 / CW 138 / GW 140
Hit Goal 4/2/2010
What are their reasons?
All I can do is hope for you and hope that your doc is very good at this. Is there a dedicated insurance person at the office who handles everything?
Hearts and more hearts ...
