Just wanted to let you know that the Customer Service rep at Aetna told me they have 15 calendar days from the date they received ALL of the information. If your surgeon turns in your paperwork and then a week later Aetna asks for additional info, they then have 15 calendar days from the date they upload the info into your file (there could be a delay from when they receive to when they upload). Ugh!!!

Some insurance companies allow WW, but I don't beleive myfitnesspal will work.  They will also take a certified nutrionist or your family doctor if you see they once a month for six months.

I still don't have my approval and it was submitted on the 14th. I have been calling either every other day or every day. They told me that they have 15 days after they receive ALL of the information they need. Since my surgeon's nurse faxed over additional info on the 21st but they didn't upload it to my file until Thursday, the 24th, my 15 days starts over on the 24th. 

I went through this process 2 years ago and needed an additional 5 months of documented weight (but put it off due to my divorce). They sent me a rejection within 7 days that time so I'm trying to be positive that the longer weight means a better chance of an approval since they didn't deny it outright.

I found out that the surgeon's nurse did not send my 2012 stuff over and I'm nervous because my bmi was 39.7. The nurse told me when she finally sent it in last Monday that she would write a bmi of 40 since it rounds up to that but Aetna is very picky and I know that some people have been rejected for a bmi of 39.9. I also wrote a letter letting them know that I was going through a divorce during that time and was skipping meals due to stress. I was also on a diet but my weight spiked again as soon as I stopped skipping meals. Hopefuly that will help.

Keep calling and asking. Good luck - let me know how things turn out.

Your six month requirement must be with an MD.  My pcp did not do this but my surgeon did so that worked out.  Also you can find physicians who do weight loss programs and stick with that for 6 months.  My bc/bs is with PA.  The insurance will go by your first weigh in with the doctor. So just be aware what the insurance requires your bmi to be at to qualify.