Login trouble

apurdie
on 12/7/12 11:07 am - CA

Had problems logging in tonight and had to create a whole new account and put in a wrong email because it wouldn't accept one already used by me.  Just FYI, if you are having the same problems

MultiMom
on 12/7/12 9:00 pm, edited 12/7/12 9:00 pm - NH

You probably should contact technical support through the link at the bottom of the page to let them know of your problem. It will save you problems and save you from setting up a new profile. They seem to be very good about getting back to members.

High 250/Consult Weight 245/Surgery 205/Now 109
Height 5'4.5" BMI 18.4
In maintenance since June 2009

Cicerogirl, The PhD
Version

on 12/8/12 12:56 am - OH
Yes, contact the support people because, technically, having two accounts for one person is against the Terms of Service. They should be able to help you get access to your original account.

Lora

14 years out; 190 pounds lost, 165 pound loss maintained

You don't drown by falling in the water. You drown by staying there.

apurdie
on 12/10/12 1:35 am - CA

Thank you 

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