Wrong approval code
Was approved for the sleeve on Tuesday so i thought, got the approval letter in the mail today and it said approved for gastric bypass WTF. I read somewhere that the codes are different and without the correct one you can be held up, so do i need to call my advocate Monday im pretty sure she received the same letter why in the hell didnt she notice. I have a appointment to meet the surgeon on the 25th to get my date should i wait until then

I guess I am confused at what you are saying? You got approved for the sleeve on Tue, meaning the vertical sleeve gastectomy?? And the approval letter says gastric sleeve?? I don't see the difference but there may be a difference in the insurance world with codes and stuff you probably should call your insurance company and ask them.
Ok i see now. If you don't have a surgery date yet I would think that is something that can be changed pretty quickly depending on what insurance you have. I have bcbs of tx and before I even got a surgery date the surgery center sent in a fake date the lady called it and I was approved for that date then when I scheduled with them that date I could do June 27th the re sent for the new date. Just got my letter the end of last week saying approved for the sleeve June 27th. Im thinking you can get it taken care of without issues. Sorry you are going through this.
VSG on 03/05/12
I'm with Cigna too...like I said, happened to me...they were very good about changing it. I never called Cigna about it, I just called my dr. office. It is probably a mistake on their end in the billing. If it is like my dr. office, they do more RNY than VSG and it is easy to check the wrong box. Still...not the best in customer service...but it will work out just fine! Promise! :)









