FitBit customer service ROCKS!

tripmom02
on 7/23/12 5:27 am - NJ

My FitBit died on me during a run this week, I thought it was my fault and it just needed to be charged, but after I charged it it was blinking and would not show the proper display or count steps. Sent them an email and they sent me a set of directions to try and reset it, tried it all and it didn't work. They are sending me a new one, no charge!

I would recommend them to anyone!

Courtney - Lap band to VSG revision

jacreasy
on 7/23/12 7:01 am

VSG on 04/23/12

How long have you had it?

(VSG) HW, 346 SW, 341 CW 176.2 GW, 165

tripmom02
on 7/23/12 8:12 am - NJ

VSG on 08/01/11

Almost 8 months, I had it on backwards clipped to my bra the last time I ran and I guess it got so sweaty that it caused a malfunction (it was almost 90 degrees out, so I was VERY sweaty), so now I know not to do that again LOL

Courtney - Lap band to VSG revision