"Dr. Cribbins appear to be very knowledgeable and caring. I left with a great impressionof him. Over time my impression hasn't changed about Dr. Cribbins. However, I am not at all impressed with his staff. I saw Dr. Cribbins 07/09/02. I was advised that the process takes about 90 days. But, I did advise Melvin that my insurance company had all the required information ahead of time because my PCP submitted it. Aetna had advised me that once I was seen by Dr. Cribbins that they would submit a survey. That was done on 07/17/02. Today is 09/30/2002 and Aetna still has nothing from Dr. Cribbins office. Of course I called today and was advised by Melinda that the information was faxed to Aetna on 09/12/2002. Well as of 09/30/02 3:47pm CST Aetna had nothing. I am so frustrated and i am also all cried out. I don't know where to go from here. I am not even sure who to believe. One form has taken 3 months. Hmm."
