allminethistime
May 13, 2009
May 13, 2009
I am finally approved!!! It took driving 3 hours to the surgeons office and forcing the office staff to acknowledge me and look though my file to see why they have sat on it for 2 months, but as soon as the insurance company got the information I was approved in 2 days. Unbelievable!!!Now I get to call the surgeons office daily and harass them for an appointment. I am done being nice - its time to let my inner bitch out. Throughout this process I kept thinking getting insurance approval would be the block to my path toward a healthier life, unbeknownst to me, its the surgeons completely inept office staff that has been the problem. I have had messages lost twice!!! This has delayed me 3 weeks time. Then I had a fax that I even called to check to see if they received, which they had, lost which delayed me a further 2 weeks.
So, after their incompetence delays me 5 weeks time, I asked if they could move me up 1 week on my surgery date so that I don't have to inconvenience my co-workers or further delay my surgery another 2 months, they say they can't.
Had I known all this before I started this process I would have selected a different surgeon. It doesn't matter how good a surgeon is if you can never get in to see him or even have the bloody surgery - its just not worth it. I am starting to wonder if the office staff is just an anomaly or if the surgeon is as flaky as the staff is.
I guess we will see if I come out alive huh.
